Training was too hard to navigate, but one useful feature stood out
Honestly, finding what I needed during the training was frustrating at first. The interface for training modules seemed cluttered, and I spent quite some time hunting through different sections before landing on the basics. It wasn’t intuitive, which made me hesitate about continuing. However, one part did stand out: the live support calls during onboarding were beneficial. Being able to ask questions directly and get responses in real time helped me understand the software a bit better. It’s just a pity the rest of the training wasn’t so easy to locate or follow. With a clearer layout or some better guidance, I think it could have been a simpler process for new users like me. As it stands, the onboarding felt more frustrating than encouraging, though that one element – live calls – was definitely a highlight.