Training was thorough though needed focused effort
When I started with the training and onboarding, I felt a bit overwhelmed by the many features in the software, especially the calling tools and the dialer setup. The initial handholding was good, with clear instructions and interactive sessions that helped me understand the database management aspect better. However, mastering the automatic updates and understanding how they impacted my workflows required extra attention and repeated review of the training materials. By the end of the onboarding weeks, I felt fairly confident to use the software independently, although some smaller details about priority assistance still felt a bit unclear. The balance between self-paced learning and live training worked well for me, but it took focused effort and time to reach that point. Overall, I would say the process was productive; the training prepared me adequately but demanded consistent engagement and review of resources.