Training was thorough but onboarding felt slow
The training sessions offered a good introduction to the software features and workflow, which I appreciated as it helped me understand the basics well. Setting up my profile and exploring the database felt guided and clear through the initial steps. However, getting fully operational with the calling tools and dialer took longer than I expected. Some parts of the onboarding process were less streamlined, requiring me to revisit instructions multiple times. While the training was solid, it didn’t fully prevent delays caused by having to practice certain operations repeatedly to gain confidence. In a nutshell, the strength was definitely in the detailed training, but the speed of getting going could improve by making onboarding more efficient and less dependent on self-paced learning. Both the positive preparation and the slower activation reflect a balanced experience for me.