Training was thorough but onboarding delay caused minor frustration
My experience with the training and onboarding process was a mix of positives and some drawbacks. The training sessions covered all essential features of the software and dialer tools comprehensively, which I found valuable for understanding the workflow. The database feature was introduced in good detail, allowing me to grasp how to manage client information efficiently. However, what stood out was the length of time it took to become fully operational. The onboarding process dragged longer than I had anticipated, which caused some frustration, especially since I was eager to integrate the software into my daily tasks. I will say the payment and invoicing steps were smooth, which partly balanced my concerns about the setup timeline. If onboarding were faster, I believe my overall impression would have been better, but the quality of training made it worthwhile despite the slow start.