Training was thorough but needed some real effort
When I started the training and onboarding with the WFHI software, I appreciated how clearly everything was explained. It covered the process step-by-step, from setting up my database to using the calling tools effectively. The trainers were patient and walked me through the interface at a reasonable pace, which helped me grasp the basic functions without feeling overwhelmed. However, it did take me more time than expected to get comfortable with the dialer features, especially because I wasn't very tech-savvy initially. The onboarding flow, including the automatic updates notifications, was straightforward, but I felt that a bit more interactive guidance during the initial sign-up and software use could have eased my learning curve. Overall, though, I found the training valuable and well-structured, making me confident enough to navigate the system on my own. It was a bit of an effort to get going, but the clear explanations definitely helped reduce that struggle and made the entire process manageable and rewarding in the end.