Training was thorough but getting started took way too long
The training sessions provided a good foundation for understanding the software and tools but the onboarding felt overly lengthy. It took me much longer than expected just to complete the initial setup and start using the calling tools effectively. The step-by-step guidance was clear yet the overall process dragged on, causing some frustration. On the upside, the software itself worked fairly well once I was fully operational, and the database feature integrated smoothly. However, the delays in onboarding impacted how soon I could really get going. Payment and invoicing were handled adequately without any confusion. Although the telephonic support was available, it did not speed up the initial start much. In summary, while the training did do its job of preparing me, the time taken to reach that stage was disappointing and slowed down my ability to make productive use of the software.