3 out of 53 of 5Verified purchaseTraining and onboarding
Training was thorough but fixing issues took effort
The onboarding training covered the main topics well, helping me get started with the calling tools and database usage. However, when I encountered problems like syncing issues with the dialer or some terminology confusion, resolving those took more effort than I expected. The training team was responsive but the back-and-forth communication meant I spent extra time troubleshooting beyond what the initial sessions covered. On the positive side, the software updates helped fix some glitches faster than I thought. Overall, it was a decent experience but handling things going wrong wasn’t as smooth and required patience to get everything running fine.