4 out of 54 of 5Verified customerTraining and onboarding
Training was thorough but a bit more detail would help
The training matched my expectations in that it covered all main features, from the database to calling tools, which I was happy about. It introduced the invoicing and payment process clearly, which I found useful. On the downside, some areas—like customizing the dialer settings—were a bit rushed, and I think a little extra focus there would have helped. Overall, though, it was a solid introduction to the software and workflow. I appreciated how telephonic support was mentioned and seemed easy to reach out to if needed. The onboarding was well-structured, but some finer points could have been explained in greater depth to avoid going back and forth later.