Training was straightforward but not as thorough as I’d hoped
My experience with the training and onboarding process was fairly direct. When I first signed up, I was expecting step-by-step guidance to help me navigate the software and dialer tools easily. The resources I received allowed me to find the basics I needed, such as how to set up my account and access the database functionality. However, there was less coverage on some of the more detailed features that I was hoping to understand better, so I sometimes had to figure things out through trial and error. The training did meet my initial expectations for introductory material but did not fully cover everything I anticipated for more comprehensive onboarding. This made the start a bit slower than I thought it would be, but I can see the value in it for getting new users familiar with the core functions. Overall, the approach was performance-driven and methodical, though not as user-friendly or deep as I expected when I signed up initially.