Training was solid but not quite what I expected
I had used other remote workflow software before, so I was curious to see how WFHI’s training and onboarding compared. The training was definitely solid and covered everything at a good pace, which I appreciated. It was well structured and guided me through the initial setup, database features, and using the dialer without feeling rushed. However, I expected it to be a bit more personalized or interactive based on some preliminary info I read. It felt a little more generic than I had hoped, missing some tips tailored to specific workflows like mine. Still, it was far better than some other platforms I tried. The onboarding flow was clear and straightforward, which helped ease me into the software’s interface smoothly. I was able to start making calls and managing data within a couple of days. So while it was not exactly what I had envisioned in terms of customization, I found it effective overall and a step up from previous experiences.