Training was solid but has some pain points
Compared to other remote workflow solutions I’ve used, WFHI's training and onboarding offered a clear path from setup to daily use. The initial walkthrough gave me a good sense of what to expect from the software, especially the calling system and how the database could be utilized. I liked that training was mostly self-paced with the option to interact with telephonic support if I needed clarification. However, I noticed that some parts of the training repeated concepts I had seen before and could have been shorter to keep my attention. On the plus side, the sign-up and invoicing process was smooth, and automatic updates helped keep the software current without interrupting me. Overall, the experience combined useful content with some redundancy, making it effective but not perfect. It covers everything a user should know, but a bit more polish and trimming would improve the flow and engagement for future learners.