Training was solid but could smooth out everyday glitches
I've been using the training resources daily for the past few weeks, and overall, it's effective for integrating into their workflow. The onboarding was clear, and the step-by-step modules helped me stay on track as the days went by. The software updated regularly which kept the experience fresh, but a couple of times the dialer froze mid-call, breaking the flow. That was frustrating during busy hours but not a dealbreaker. The database feature handled my notes well, though adding new contacts sometimes lagged without warning. The support over the phone was helpful when I reached out, but the wait time was occasionally longer than expected. Despite these hiccups, the training system encouraged steady progress and I could see tangible improvement in my remote work setup by the end of the week. So, my rating leans positive, but there's definitely room for tuning day-to-day responsiveness and interface stability.