Training was solid but a little more setup guidance would help
Going through the onboarding and training felt pretty smooth overall, and honestly, I ended up pretty confident with using the software and the calling dialer. They walked me through the basics and even the database part felt pretty manageable after that. At first, it was a bit overwhelming because there were so many features packed in, and sometimes the trainers would breeze through a topic because of time. I guess I was hoping for a bit more hands-on practice with the calling tools during the live sessions. The trainings were definitely helpful though, especially for someone like me who needed to get a handle on remote workflows without prior experience. I found myself repeating some steps to get comfortable, but by the end, I really felt ready to use the software for my day-to-day work. If they added a bit more walkthrough on invoicing and payment process during training, that would've rounded it out nicely. Still, a very positive experience overall and I feel good moving forward with this.