Training was smooth, only onboarding took more effort
I appreciated how the initial training covered all the basics clearly, making the onboarding a manageable experience. Most of the setup felt like a one-time process—configuring my account, learning to use the calling tools, and setting up databases. After that, day-to-day use rarely needed much troubleshooting. The automatic updates pushed new features and fixes without me needing to do anything manually, which was convenient and saved time. The only part that stuck out was the first workshop on managing the dialer system; it took a bit longer than I expected and felt somewhat dense with details. Still, after finishing that portion, everything else in the training seemed easier. Support was helpful when I had some doubts and quick to respond on the phone, which made continuing with the software less stressful. Payment and invoice handling were straightforward, so the entire process felt professional and organized. Though I wish the dialer session had been a little shorter, overall the setup and ongoing use worked well for me.