Training was smooth except one standout moment
The onboarding process started with a clear introduction to the software, accompanied by step-by-step sessions that helped me grasp the calling tools and how the dialer integrates with the database. What stood out the most was the live demonstration of updating workflows and the way automatic updates took effect without interrupting active sessions. This made everything fairly straightforward. It was nice not to need any additional help after that because the training anticipated most of my questions. The support team offered telephonic assistance promptly when I did reach out. Overall, it made the entire setup process feel well-organized and efficient.