Training was smooth but waited a bit too long sometimes
The onboarding and training at WFHI was overall a pretty good experience for me. They didn’t overdo the repetition, which I liked because it helped me stay engaged without getting bored. The training modules covered all the basics at a nice pace. On the flip side, after finishing some steps, I sometimes had to wait longer than I expected to get access to the next level of training or additional software features, which felt a bit cumbersome. I feel it could be more streamlined so that the transition between modules is faster. That said, the trainers were clear in their explanations and the telephonic support was easy to get when I hit snags. It all made the full process feel supportive rather than rushed or overwhelming. I appreciated how they balanced thoroughness with moving forward, even though that waiting occasionally tested my patience. Still, by the time I was through, I felt confident navigating the software and the calling tools. So while some waiting time dulled the enthusiasm occasionally, the training and onboarding overall prepared me well for using the software.