Training was smooth but could use more examples
The onboarding and training process was mostly smooth and quite repetitive in a good way, which helped me get comfortable with the software's features. I appreciated how each module built on the last, and the pacing allowed me to absorb the material without feeling rushed. Sometimes I had to wait a bit between training sessions for access to new modules, which was a minor inconvenience but didn’t affect my overall experience too much. The dialer and calling tools were introduced clearly early on, which I liked. However, I think the training could provide a few more real-life scenario examples to make transitions easier for new users like me.