training was slow to respond and didn’t help
Honestly, the training support was very slow to reply whenever I tried to get help with the database feature or dialer settings. I waited days just to get basic answers that didn’t really solve my problems. Sign-up was simple enough, but after that it felt like I was mostly on my own. Even calling the helpline didn’t move things along because responses were late and unhelpful. The automatic updates didn’t improve my experience at all. Overall, the communication could be much better, and it felt like I wasted time waiting for support that just wasn’t there.