training was slow and mostly unhelpful in the end
I tried going through the training and onboarding with WFHI, but honestly the experience was disappointing. They took quite a while to respond whenever I asked questions about the dialer and database tools. Sometimes I waited days for any reply which really slowed me down. The explanations given were not very clear either, which meant I was stuck without proper guidance on how to set things up. It felt like I was mostly left on my own to figure things out, and that was frustrating. The invoicing and payment part went smoothly, I will say that. But overall the support was lacking. When you’re new to software like this, you need prompt and clear help, and I don’t feel I got that. As a result, I have not made good progress with remote workflows yet, and I’m unsure if I will continue using WFHI. A better response time and clearer communication would have helped a lot. Right now it feels like a waste of time when I have to wait around for assistance that never really comes in a helpful way.