Training was simpler than I expected
When I signed up, I was worried I would spend hours figuring out how to use the platform, but the training and onboarding materials actually covered a lot of the basics very clearly. I did have to do some trial and error for the more advanced features, though, which surprised me since I thought everything would be explained step by step. Still, the short videos and documents gave me a good head start, and once I started using the calling tools and the dialer, I learned quickly by doing. The onboarding flow helped me set up my account smoothly, and the database feature's interface was mostly intuitive after some initial practice. I didn’t expect the automatic updates to affect me much, but they made some useful improvements without disrupting my workflow. Overall, while I hoped for a bit more guided training throughout, the experience turned out better than I expected, and I feel confident now after working through the onboarding phase on my own.