Training was scheduled well but didn't always fit my actual working hours
I expected the training and onboarding to be more flexible around typical working hours, but it wasn’t always the case. The training content itself was helpful enough, covering the basics of the calling tools and how to manage the database effectively. However, some sessions were timed during early or late hours that didn’t sync well with my daily schedule. Because of this, I missed portions or had to catch up on recordings, which made certain parts harder to grasp clearly. The onboarding flow was otherwise straightforward, and signing up was uncomplicated – the payment and invoicing were clear too. Automatic updates came frequently but didn’t interfere much with my use. In balance, the offering is useful, but I would have appreciated more consideration for varying work hours to better fit what I actually do. For some level of flexibility, I could see this working well, but right now it feels a bit rigid given my situation.