Training was rough, but support gave some help
Honestly, the training and onboarding with WFHI didn't go as smoothly as I had hoped. When things went wrong, sometimes the software just didn't respond as expected, which was frustrating during early usage. I did like that the support team was available on the phone and willing to guide me through issues, though the help came after I had waited or tried multiple times myself. The sign-up and payment process was straightforward enough, and the automatic updates ran without a problem. But the main challenge was how the training felt unprepared for troubleshooting real problems. There was little flexibility when errors popped up, and I often felt stuck waiting for assistance. Despite that, the telephonic support was polite and encouraging, which made it easier to keep trying. The calling and database tools are nice once set up, but the initial rough start was a bit discouraging. In short, if you don't mind facing some bumps and waiting for help, this might still work for you, but it was not the easiest start into remote workflows I imagined.