training was quite different from what I’m used to
Having used several other training programs before, I found the WFHI onboarding and training somewhat lacking in comparison. The structure was there, and the sequence covered the necessary steps, but the engagement level was not the same. The training materials provided sufficient information about using the dialer and managing the database, and the software updates were mentioned but not thoroughly explained. In contrast, my previous experiences included more interactive sessions and clearer process walkthroughs. That said, the availability of telephonic support was an advantage, offering some real-time assistance when I encountered issues. I suppose the billing and payment details were also easy to understand, which is a positive aspect. Although the system functions once set up, the initial learning curve seemed steeper, and the training did not entirely prepare me for smooth operation. Overall, a mix of some helpful content combined with less inspiring delivery means I can only rate it at 2 stars.