Training was quite clear but could have been better explained in parts
Overall, the training provided a solid introduction to the software and its features. The explanation of basic workflow and database integration was fairly clear and helped me get started without feeling completely lost. However, there were certain parts, especially regarding the calling tools and dialer setup, where the instructions felt a bit rushed or assumed prior knowledge. I found myself pausing and re-watching sections to fully grasp how to use those effectively. The onboarding flow was generally structured but some steps needed more detailed guidance to be truly beginner-friendly. I would say the training met the basic expectations but left room for improvement in terms of clarity on specific advanced tools. Still, given the telephonic support availability, I could resolve most queries quickly. In the end, my verdict is that the training was sufficient for me to work independently, though better explanation in some parts would enhance the experience overall.