Training was quick but onboarding step could be smoother
The training provided helped me get started with the software fairly quickly; I would say within a few days I was able to efficiently operate the dialer and understand how to manage the database features. The initial onboarding was mostly clear, but there was one hiccup where accessing certain modules required a bit of waiting for system updates, which delayed my full access by a day. Even so, the overall onboarding and training did accomplish the goal of familiarizing me with the key functionalities in a practical timeframe. The video tutorials and live support were useful in making the transition smoother, even if some parts felt a bit rushed or assumed a level of prior knowledge. I felt that while the training covered most essentials thoroughly, perhaps a slightly longer onboarding period with more hands-on practice would have made me feel even more confident. Still, it did the job reasonably well so I can use the software effectively now, which was the main point.