Training was partly ready-made but lacked some guidance
When I went through the training and onboarding process, I noticed that while some parts were clearly laid out, much of it required me to figure things out on my own. The initial sessions covered the basics, like how to use the dialer and access the database feature, which were helpful. However, there wasn’t enough step-by-step explanation on how to integrate these tools smoothly into my daily workflow. This left me spending extra hours experimenting with features to see what worked best. The automatic updates sometimes changed things without much prior notice, so I had to adapt quickly, which wasn’t always easy. On the plus side, telephonic support was available for more complex questions, but I would have preferred a more comprehensive onboarding guide initially. Overall, the training gave me a good starting point, but I still felt unprepared in some areas and had to fill in the gaps myself.