3 out of 53 of 5Verified purchaseTraining and onboarding
Training was okay, somewhat like what I've seen before
Using the WFHI software training reminded me a bit of other programs I’ve tried, though with some new features around the dialer and database. The onboarding was clear, and I thought the material was presented in a straightforward way without too much jargon. It was easy to navigate, which helped, but it didn’t feel especially innovative compared to my previous experiences. The automatic updates made sure I was on the latest version, which I appreciated, though that didn’t really change how I used the software day-to-day. The support team was reachable, but I didn’t have much need to call them often. In the end, I’d say the training was solid, neither better nor worse than what I expected. A fair experience with some familiar aspects.