training was okay not what I thought it would be
So after signing up I went through the onboarding which was pretty straightforward but some parts felt kinda confusing. The training videos explained the software but sometimes I felt like things were thrown at me too fast without really breaking down the steps clearly. It surprised me that I had to rewind and rewatch some parts more than I expected, not exactly what I thought from a training standpoint. On the positive side the telephonic support was helpful when I reached out with questions, they were patient and explained stuff in simpler words which helped me move forward. The calling tools are neat and work smoothly with the database, but figuring out automatic updates took a bit of trial and error on my end. Overall, the whole process had its ups and downs. I appreciate the effort that went in, the sign up and payment side was pretty smooth and invoicing was clear. I guess what caught me off guard is just how much I had to personally puzzle out at first before things started making sense.