Training was okay, I might need help again next time
The training and onboarding materials covered most basics clearly and helped me get started with the software fairly quickly. However, I found some parts of the training a bit rushed or too general for my specific needs around using the dialer and database features within my workflow. I struggled with a few details that weren’t fully explained, which made me think I would probably need to reach out to support again the next time I try similar tasks. Automatic updates sometimes changed things without warning, and a bit more guidance on those would be useful. The sign-up and invoicing process was straightforward, but the inconsistencies in training coverage made me less confident about managing everything solo going forward. Overall, it was a decent starting point, but I am not sure I would feel completely comfortable without further assistance in future cycles.