3 out of 53 of 5Verified customerTraining and onboarding
Training was okay, gave me a decent start but not fully confident
The training and onboarding process felt a bit mixed for me. While the initial sessions explained the software clearly and I got familiar with the basic tools like the dialer and database, some parts were either rushed or not very detailed. By the end, I could use most features, but I still wasn’t fully confident about handling more advanced workflows. The step-by-step instructions mostly made sense, but some updates weren’t explained well during the onboarding itself. So, I feel I can navigate the system now, but will probably look back to the training material a few more times before I feel completely comfortable. Overall, it’s a decent start if you are new but expect to spend some more time learning on your own.