Skip to main content

WFHI review

Training was okay but that one module really stood out

3 out of 53 of 5Unverified experienceTraining and onboarding

Training was okay but that one module really stood out

Hey, just wanted to share how the training and onboarding went. Honestly, I thought it would be more straightforward, but it turned out to be kind of a mixed bag. The initial sign-up and invoicing were smooth, which was nice. However, when I got to the telephonic support section of the training, it was much better than I expected – the examples and practice dialer helped a lot. On the flip side, the database feature training was a bit confusing; I didn’t feel it fully matched the explanation I'd read beforehand, so I had to figure out quite a bit myself. Overall, I’d say it delivered the basics but required extra effort in places. I'd definitely recommend checking the dialer tutorial first because that part really stood out as most useful. So in all, some good stuff, some meh stuff, nothing awful though.

Nikhil MishraDelhi, IndiaExperience: Published:
About this verification label

Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

Read the review policy