2 out of 52 of 5Unverified experienceTraining and onboarding
Training was okay but support response missed the mark
The training sessions were somewhat helpful, and I could grasp some concepts. However, the support team’s responsiveness was disappointing at times. I waited for telephonic help more than once and felt a delay that interfered with my onboarding flow. The sign-up and payment process went fine, no issues there, but the lack of prompt support made it harder to progress quickly. I hoped for a clearer and faster response, which never really came. So, the moment it clicked for me wasn’t really during the training—it was more when I realized support communication had its limits.