Training was okay but something important was missing
I expected the training to be a bit more comprehensive, especially about the database features. While the onboarding was fairly smooth and the materials were easy to follow, I felt like some crucial details about integration were lacking. The training did explain the basics well and helped me get started with the dialing tools and software usage. However, when I went back to use the software on my own, I realized there were some things that the training didn’t prepare me for, particularly around trouble-shooting or advanced features. It wasn’t a huge problem, but it made me think that maybe an extra session or additional resources focused on the technical intricacies would have been helpful. I’m still using the platform and learning, but I think the training could be improved by anticipating these gaps better. Otherwise, it met most of my expectations, it’s just this one aspect that felt a little incomplete.