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WFHI review

training was okay but search feature stood out

3 out of 53 of 5Verified purchaseTraining and onboarding

training was okay but search feature stood out

I tried to look for specific modules in the training but honestly it wasnt always easy to find what I was really after. The platform had lots of content but the navigation felt a bit scattered. I liked that there was a search feature though, it was pretty helpful and actually found stuff I needed quickly compared to browsing through menus. Sometimes the training videos were a bit long, which could make it hard to focus, but the written guides were better for quick reference. On the positive side the onboarding steps were clear enough once I got used to the flow. The dialer tool worked fine but there were a couple of times I had to figure out how to connect it with the database on my own. Overall, some parts felt a bit hit or miss but the search tool definitely stood out as an element that made navigation easier and less frustrating for me.

Anagha SundaramTamil Nadu, IndiaExperience: Published:
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