Skip to main content

WFHI review

Training was okay, but phone support stood out

4 out of 54 of 5Verified customerTraining and onboarding

Training was okay, but phone support stood out

The training materials were useful which helped me get started quickly. The onboarding flow guided me through setting up my database and learning the dialer tools. Still, I can foresee needing help again especially when new features roll out. What stood out was the telephonic support—I found it quite accessible and responsive. If the training could be more detailed in some areas, it would save future calls. I am content with the software so far, but the ongoing support will be necessary as the workflow evolves. Overall, solid training but not quite sufficient to avoid extra assistance in the future.

Kedar AhluwaliaTripura, IndiaExperience: Published:
About this verification label

Verified customer

The reviewer's registered phone number or email was matched to a WFHI customer record.

Read the review policy