3 out of 53 of 5Verified purchaseTraining and onboarding
Training was okay but order left something to be desired
Compared to other platforms I’ve used, this training offered decent clarity and the content was informative. What stood out was the emphasis on using their dialer tool effectively, which was helpful since I hadn’t used anything quite like it before. On the downside, the onboarding order seemed a bit off, which made some parts confusing. For example, they covered database management after the calling tools instead of the other way around, which felt counterintuitive to me. Despite this, the overall approach was balanced and the telephonic support during training was reliable. In summary, the dialer instructions were the aspect that really caught my attention, both for good and for needing improvement in sequence.