training was okay but one thing really stood out for me
I started with the training and onboarding thinking it would fit nicely around my usual work hours but it was a mixed bag really. Some sections of the training were super clear and easy to follow especially the videos about using the dialer and database. That helped me get a grasp quick and with little fuss. But then later parts expected me to be logged in and practicing at times that clashed a bit with my other commitments. It was frustrating because I had to pause or skip some content which didn’t feel ideal. On the plus side the support team was quite helpful when I reached out to clarify how to manage the scheduled sessions, they offered some flexibility which was nice. Also, the onboarding flow itself felt straightforward most of the time, and the automatic updates didn’t really disrupt anything while I worked through the material. Honestly, the thing that stood out was just how well the calling tools and dialer worked in real time during my practice sessions. Everything else was okay but those parts made me feel the software had strong potential if the scheduling fit my day better. So in the end it wasn’t perfect but I’m hopeful as I keep going.