1 out of 51 of 5Verified purchaseTraining and onboarding
training was okay but onboarding felt slow
The training provided some helpful insights about using the database and the calling dialer, which was good. I was able to follow along with the modules at first without major issues. However, there was quite a bit of waiting involved between sessions and some repetition of topics that I already knew. This made the overall onboarding experience feel longer than expected. The invoicing and payment procedures were clearly explained and worked well, which was one positive throughout. Sometimes the software updates caused minor interruptions, but nothing too disruptive. So while there were parts that went smoothly like the clear instructions, the waiting time and redundant content definitely detracted from the overall experience for me.