Training was okay, but not much better than before
The training here worked okay but didn’t feel superior to other platforms I’ve used. The onboarding process was clear enough, so I didn’t struggle starting out. Some parts of the training were useful, especially for the database and dialer tools. However, other segments seemed generic and didn’t directly address some features I was trying to use. It took some effort to figure out those myself or to call support. The telephonic help was helpful, but delay in responses added to the frustration. Updates were automatic and didn’t get in the way, which I liked. Overall, it was good enough to get me going, but it didn’t make the process easier than what I’ve seen before. The effort needed was average; not minimal but also not excessive. So the experience feels just alright with no big highlights.