Training was okay but not as intuitive as I'd hoped
When I began the training and onboarding, I was hoping to find resources and videos quickly. It started well with a dashboard guiding me through basic steps, but then some modules were a bit hidden, so I had to search more than once to get to the calling tools tutorial. Once found, the explanations were helpful, especially the parts about using the dialer and managing the database. Still, I felt the navigation could have been simpler. After completing the initial setup, I tried following the sequence recommended, but the instructions sometimes assumed prior knowledge I didn't have, making me pause and go back to earlier sections. Overall, I can see both good and weak points. The training definitely helped me understand important features, yet I spent more time than expected just figuring out where things were. If I were explaining it to a friend, I'd say it’s useful but could be easier to navigate so beginners don’t get lost. Hopefully, the next iteration will improve the flow so newcomers won’t waste time hunting for essential guides or tools.