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WFHI review

Training was okay but might ask for help again

3 out of 53 of 5Verified customerTraining and onboarding

Training was okay but might ask for help again

I went through the onboarding training with some mixed feelings. The trainers covered all the basics and made sure I understood how to use the calling tools and set up my database, which was helpful. However, I noticed that some parts of the training were a bit rushed and I didn’t get as much hands-on practice as I would have liked. This makes me think that next time I might benefit from additional help or follow-up sessions to fully grasp some features, especially around the automatic updates and invoicing processes. The training overall was clear enough to get me started, but I’m not sure I will be completely confident without revisiting some topics. The pace was steady but at times a bit fast for someone new like me. I liked that they offered telephonic support during the training week, which helped clarify a few points on the fly, though it took a couple of calls to get all my questions answered. The sign-up and payment side was straightforward and didn’t add any stress. So, if I were telling a friend, I’d say the training is a good start, but be prepared to possibly need some extra assistance along the way to get fully comfortable.

Savita NeneLadakh, IndiaExperience: Published:
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