training was okay, but i’ll still need a hand next time
The onboarding was okay overall; it introduced the database and dialer tools with enough clarity. I appreciated that the automatic updates worked seamlessly, and the support was available when I needed it, which made me feel less stuck. However, the training made me realize that next time I’ll probably need help again to fully get everything right—not because support is bad, rather the pace felt a bit fast and some steps needed more detailed explanation. The sign-up and invoice process ran smoothly, that was definitely a plus. So I’d say it’s usable but I might not be able to do it totally solo next time, which is a bit of a reservation for me.