Training was okay but I'll need help again, I guess
Hey, so I've been using their training and onboarding software and honestly, mixed feelings. The initial lessons were straightforward enough—like the basics of setting up workflows and using the dialer tool were explained clearly, and I didn't feel lost at first. But as I got deeper, I found some parts a bit confusing, especially around the database integration and how the automatic updates were supposed to help with keeping things current. The training didn't really go into detail on how to manage updates or address glitches, so I guess I'll have to hit up support next time I get stuck. The onboarding flow was smooth for signing up and starting out, which I definitely appreciated; quick invoicing and payment process too. But the support and deeper training on troubleshooting felt lacking. Overall, I’d say it's decent if you’re new and want a nice intro, but I wouldn’t say it left me fully prepared. I’ll be calling them again for some of the trickier parts for sure, which is a bit of a pain but manageable I think.