Training was okay but I’ll need help again
The training I received was fairly comprehensive, though honestly, it took quite some effort and patience to get through it all. I had to revisit some modules twice because parts of the software just aren't very intuitive at first glance. Setting up the dialer and getting familiar with the database feature required a few attempts before I could operate them smoothly. The onboarding flow helped introduce things systematically, but some instructions were vague or too brief, which slowed me down. Given this, I expect I will have to reach out for help again in the future if I need to refresh my understanding or handle new software updates. I suppose this is normal when adjusting to a complex platform, but after putting in so much effort the first time, I was hoping the next time would be easier on its own. Nonetheless, the training materials do cover most essentials and the automatic updates don’t seem too disruptive. Still, a bit more guidance or follow-ups would make the process less taxing. Overall, it was manageable but I am realistic about needing more assistance down the line with this system.