Training was okay but I didn’t feel confident at the end
I have to say that the onboarding training didn’t quite leave me feeling confident. While there was some useful information about how to use the dialer and manage the database, the sessions felt rushed and left gaps in my understanding of workflow management. The automatic updates were explained briefly but I’m still unsure how they affect my data. Telephonic support tried to help but sometimes their answers were unclear, making me less sure what to do next. The sign-up and payment parts were okay, so I got that sorted without issue. Overall, I guess the one thing that went well was the clear explanation about invoicing, but the training itself didn’t make me ready to use the software independently yet. I think I would need more follow-up assistance to really get comfortable.