Training was okay, but handling issues wasn’t smooth
I had to attend WFHI’s training and onboarding hoping it would be straightforward. The initial setup was decent, and the basic instructions were clear enough for me to begin. But as I encountered problems with the software not responding during calls, support wasn’t very quick or helpful in resolving them. I found myself repeatedly explaining the same issues because the solutions were not consistent. However, the database feature was organized well and made some tasks easier during training sessions. The onboarding process felt patchy; sometimes the updates made things better, yet often caused confusion by changing interfaces suddenly. On the plus side, signing up and making payments went through without trouble, which was a relief amid the other problems. Overall, I’m stuck on whether to continue with this because the negative parts outweighed the positives this time, though I do acknowledge the product does function adequately under ideal conditions.