To sum it up to a friend, I'd say the training and onboarding were a mixed bag of clarity and confus

To sum it up to a friend, I'd say the training and onboarding were a mixed bag of clarity and confus

To sum it up to a friend, I'd say the training and onboarding were a mixed bag of clarity and confusion. When I first joined, the initial steps of the software and sign-up process were explained quite clearly, so I felt confident moving forward. However, as I got to using the database feature and the automatic updates, things became more complicated. Some parts were well-detailed, like how to use the dialer and calling tools, but other aspects—especially around telephonic support and priority assistance—weren't as thoroughly covered. I ended up figuring some things out by trial and error rather than from the training itself. Overall, it's a serviceable start that gets you going but leaves room for clearer guidance, especially if you're not very tech-savvy. I appreciated the friendly tone in the sessions, though, which made it easier to ask questions even if the answers were sometimes vague.