Training was okay but could explain things more clearly
The training and onboarding sessions had their strengths as well as limitations. Initially, I had fairly high expectations for step-by-step clarity, but I found that some parts of the explanations on how to use the calling tools and integrate the database lacked sufficient detail. On the plus side, the team was responsive and did provide answers when I reached out, but the materials sometimes felt a bit rushed or assumed prior knowledge I didn’t have. This mismatch meant I had to spend extra time experimenting on my own before things made sense. For example, the automatic updates introduced new features during the training that weren’t covered right away, requiring additional follow-up. However, once I grasped the main workflow, the learning curve flattened considerably. In comparison to my expectations, it was neither a total success nor a failure, more a typical mixed experience where some clarity was missing but support was available if sought. With a bit more proactive explanation, it could have been smoother.