Training was not very reassuring

Training was not very reassuring

By the end of the training, I still didn’t feel very confident in using the software as smoothly as expected. The sessions covered the basics but often lacked depth in explaining how different features could be applied day-to-day. I found myself struggling when trying to set up the calling tools and database without constant reference to manuals. Onboarding felt rushed at times, making it hard to take everything in fully. The support was responsive but sometimes gave answers that added to my confusion rather than resolved it clearly. There was a lot of information to absorb, but not enough practical demonstrations to build my confidence. The software updates came automatically, but I wasn’t always sure how they might affect ongoing work. Although the invoicing and payment steps were straightforward, that part didn’t help much with understanding the software itself. Overall, the training did not prepare me enough, and I ended feeling uncertain about using the platform independently.