Training was not quite what I was expecting
Before starting, I thought the training would be very hands-on, with lots of live demos and immediate feedback on using the software. I expected the onboarding to walk me carefully through every feature, especially the dialer and database aspects. However, the actual sessions were more like seminars than workshops, and I was often left to experiment with the tools on my own afterward. The automatic updates were introduced seamlessly, but I wasn't always prepared for the changes they brought. Telephonic support was helpful but sometimes slow to respond to questions about training content and software functions. The sign-up and payment processes were straightforward, but the initial learning curve ended up steeper than I thought. If I were explaining to a friend, I'd say it was good but not exactly what I expected; some solid info was there, but I needed more active guidance. Overall, an okay experience but I would suggest potential users be ready for some self-directed learning.